Information and Privacy Policy

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Production and shipping


All items purchased from the University of Austin (hereafter UATX) Store are made to order; we don’t maintain inventory. It may take a few business days for your order to be produced.


Currently we only offer standard shipping within the United States. The costs of shipping and any taxes are included in the list price: you only pay what you see advertised on our product pages.

To place an international order, please email

Returns & Exchanges

Returns may be made within 30 days of placement of the order. Since all items are made to order, exchanges may not be possible.

Damaged, Defective, or Incorrect Items

Please notify us at our customer service email of receipt of any damaged, defective, or incorrect items within 72 hours of receipt so that replacement may be arranged as soon as possible.

The information described above is subject to change at any time and without notice. Refresh this page to ensure you’re viewing the latest version.


Your privacy is important to us. At UATX, we have a few fundamental principles:

  • We are thoughtful about the personal information we ask you to provide and the personal information that we collect about you through the operation of our store.
  • We store personal information for only as long as we have a reason to keep it.
  • We aim to protect you from overreaching government demands for your personal information.
  • We aim for full transparency on how we gather, use, and share your personal information.
  • Below is our Privacy Policy, which incorporates and clarifies these principles.
Who We Are and What This Policy Covers

The UATX store is the University’s authorized outlet for making University-branded merchandise available to the public. By purchasing items from the store, you’re supporting our work to build a university dedicated to the fearless pursuit of truth. This Privacy Policy applies to information that we collect about you when you make a purchase from the store.

Information We Collect

We only collect information about you if we have a reason to do so—for example, in order fulfill merchandise orders or to communicate with you.

It’s probably no surprise that we collect information that you provide to us. Here are some examples:

  • Payment and contact information: If you buy something from us, you’ll provide personal and payment information like your name, credit card information, and contact information.
  • Log information: Like most online service providers, we collect information that web browsers, mobile devices, and servers typically make available, including the browser type, IP address, unique device identifiers, language preference, referring site, the date and time of access, operating system, and mobile network information. We collect log information when you enter and use the UATX website, including the store.
  • Information from cookies & other technologies: The UATX website, including the store, uses cookies and pixel tags. A cookie is a string of information that a website stores on a visitor’s computer and that the visitor’s browser provides to the website each time the visitor returns. Pixel tags (also called web beacons) are small blocks of code placed on websites and emails.
How and Why We Use Information
  • We keep a record of the purchases you’ve made, but our payment servicer Stripe does not reveal your full credit card information to us nor allow us to make recurring charges on purchases you make through the store.
  • We keep a record of your contact information, including name and email address, for research purposes in order to understand who may be interested in UATX. We never sell or share this information with advertisers, partners, or anyone outside of the UATX organization.
  • The UATX store, as with the broader UATX website under the domain, uses cookies and pixel tags to help us identify and track visitors and usage, as well as track and understand email campaign effectiveness and to deliver targeted ads.
How to Reach Us

If you have a question about this Privacy Policy, please contact us via the customer service email,

Privacy Policy Changes

The Privacy Policy is subject to change at any time and without notice. Refresh this page to ensure you’re viewing the latest version. Your further use of the store after a change to our Privacy Policy will be subject to the latest version of the policy as it exists on this page.

Disclaimer: most of this Privacy Policy is adapted from this common standard.